These Terms and Conditions of Sale are concluded by:
The company Atrium Labs – N ° SIRET: 80458497700032 – Antibes, France
Hereinafter referred to as “the seller”
And anyone who navigates, reads, reserves, orders and / or buys a product via the ATRIUM LABS website: www.atriumlabs.com
Hereinafter referred to as “the buyer”
OBJECT
These General Terms and Conditions of Sale apply to all orders placed on the www.atriumlabs.com
These General Conditions of Sale are available from www.atriumlabs.com.
They can be viewed online, downloaded, stored and printed by the buyer.
These conditions apply exclusively to online sales via the Internet dedicated to distance selling, which excludes sales concluded in the store.
ONLINE ORDER AND VALIDATION OF THE TRANSACTION
The buyer makes his order of ATRIUM LABS accessible on the website. www.atriumlabs.com.
Your order is subject to a procedure
▪ You choose your service or product.
▪ You are in the mandatory fields of your coordinates.
▪ You visualize the balance of your order (products / services ordered and total amount of the order).
▪ You fill in your bank details
▪ By confirming your order, you declare to accept this and all conditions of sale.
▪ You also agree that the order of the transaction is as proof of the transaction and its date.
You will receive an order confirmation email that you can print.
▪ It will act as a purchase order.
The sale will be considered final only after the confirmation of the order and the receipt of the price.
We reserve the right to cancel any order from a customer with whom there is a dispute over the payment of a prior order.
PAYMENT
The secure payment of your purchases is done by:
*** CB (Visa, Eurocard, Mastercard, American Express) All your purchases on atriumlabs.com are protected and secure.
Secure Socket Layer (Secure Socket Layer). Secure payment secured by secure payment.
Your bank details are encrypted and disappeared automatically after payment.
Payment card numbers are not stored on our site.
In the event that, for any reason, the debit of the sums due would prove impossible, the order will be recorded by the ATRIUM LABS company.
AVAILABILITY OF PRODUCTS
Product offers are valid as long as they are visible on the site.
PRODUCT WARRANTY
The guarantee of the products corresponds to the “manufacturers guarantee”. The “manufacturers’ guarantee” covers any defect in material or workmanship.
Under this warranty, the only obligation incumbent on the seller, according to its judgment, is the free replacement of the product by the same product or the product is no longer manufactured, or the repair of the product or the product. element recognized as defective by its services.
ATRIUM LABS reserves the right to be replaced.
Any product is required to be of the first warranty and must be of any type after the date of sale.
Products exchanged or repaired will be postage due and be packaged in their original packaging.
exclusions
Defects and degradations caused by natural wear or by an external accident (faulty maintenance, abnormal use, fire, water damage …), or by a modification of the product not specified or specified by the seller, are excluded from warranty.
The manufacturer’s warranty shall not cover cases where an apparent defect at the time of receipt of the goods
ATRIUM LABS
15 Chemin du Tanit
Res. Mas de Tanit, 402
06160 Antibes
France
LEGAL PERIOD OF WITHDRAWAL AND RETURN
The ordered items being made specifically for the buyer and the option we offer, it does not have a withdrawal period and return.
DELIVERY TIME
The manufactured products will be deliverable within approximately 21 days from the processing (manufacture) of the order, unless otherwise indicated (shortened deadlines, express delivery). Delivery is made by post by Colissimo recommended.
In the event of non-respect of the deadline of delivery, not due to a case of force majeure, nor because of the fact of the purchaser, this one will be able to obtain the resolution of the sale by sending a registered letter with request of opinion receipt in accordance with the provisions of Article L 121-20-3 of the Consumer Code, addressed to:
ATRIUM LABS
15 Chemin du Tanit
Res. Mas de Tanit, 402
06160 Antibes
France
The contract will be considered broken upon receipt by ATRIUM LABS of the buyer’s letter, provided that delivery has not occurred between the sending and receipt of this letter.
The buyer may exercise this right within 60 working days from the date indicated for delivery.
In this case, the buyer will be refunded according to the following terms:
By credit card.
DELIVERY RATES
Delivery is offered for any purchase on the ATRIUM LABS online store.
RECEPTION
Upon delivery, the buyer agrees to check the conformity and condition of the products delivered in the presence of the carrier, before signing the delivery note.
Items that have suffered damage during transport (damaged product inside its packaging) must be refused by the customer, without any charge to him. In this case, the buyer must mention it on the delivery note in the form of detailed observations. For any claim, of any nature whatsoever, the buyer must then bring his complaint to the customer service of ATRIUM LABS within 72 hours by registered mail:
ATRIUM LABS
15 Chemin du Tanit
Res. Mas de Tanit, 402
06160 Antibes
France
In the absence of claim or reserve within this period, the buyer will be deemed to have been delivered a compliant product and in perfect condition.
RESERVATION OF PROPERTY
ATRIUM LABS expressly reserves the ownership of the goods delivered and designated in the order forms, until the effective payment of the full price in principal and accessory.
However, the buyer will become responsible as soon as their physical delivery, the transfer of possession causing the risk.
Failure to pay any of the due dates may result in the claim of the goods.
AFTER-SALES SERVICE, IMPLEMENTATION OF THE GUARANTEE
ATRIUM LABS provides after-sales service for products sold on its site.
To implement the commercial guarantee, the buyer must send his complaint to the after-sales service, within the warranty period and by registered mail with acknowledgment of receipt, to the following address:
ATRIUM LABS
15 Chemin du Tanit
Res. Mas de Tanit, 402
06160 Antibes
France
Upon receipt of the complaint and to determine if the warranty is likely to be implemented, ATRIUM LABS will proceed, prior to any intervention, to a review of the application and the defective product by its technical services and those of the manufacturer of said product.
As part of the commercial guarantee, ATRIUM LABS will proceed either to repair the product or the defective element, or to replace it free with an identical product.
When the goods are taken back for repair, ATRIUM LABS can not be required to lend a replacement product.
Any claim by the buyer following repair services must be made by registered letter with acknowledgment of receipt to the after-sales service within 5 calendar days from the return of the goods.
DATA WITH PERSONAL CHARACTER
In accordance with the Data Protection Act of January 6, 1978, the buyer has a right to access, oppose and rectify data concerning him either directly on the Internet
By mail in writing to
ATRIUM LABS
15 Chemin du Tanit
Res. Mas de Tanit, 402
06160 Antibes
France
The seller reserves the right to collect data on the buyer including the use of cookies.
The information collected about the buyer is used exclusively for the proper processing of his order and is limited to internal exchanges with ATRIUM LABS and its suppliers and service providers.
The seller implements all means to ensure the confidentiality and security of data transmitted over the Internet.
The entry of information by credit card is completely secure. The banking information is coded by the secure platform of ATRIUM LABS on the site www.atriumlabs.com before being transmitted on the secure server of ATRIUM LABS.
This data is collected via the online order form.
RESPONSIBILITY
The seller strives to ensure to the best of his ability the accuracy and updating of information on the site, which reserves the right to change at any time without notice.
The seller, in the process of online sales, is bound by an obligation of means, his liability can not be incurred for damage resulting from the use of the Internet, including a break in service, a loss of data, external intrusion, the presence of computer viruses or other unintended problems.
The photographs illustrating the products on the website www.atriumlabs.com do not enter the contractual field.
If errors or alterations resulting from the processing of these photographs are introduced, the responsibility of ATRIUM LABS can not, under any circumstances be engaged thereby.
FORCE MAJEURE
ATRIUM LABS can not be held responsible for a breach of any of its contractual obligations, when this lack of performance results from force majeure or an unforeseeable event. The contract is suspended until the end of this event.
For the purposes hereof, the unforeseeable event is defined as an irresistible fact or circumstance, external to the parties, unforeseeable and beyond their control, despite all reasonable efforts to put an end to it.
These events include: the blocking of means of transport or supply, the total or partial cessation of telecommunications networks, any total or partial strike of any kind impeding the smooth running of the company (such as postal services), natural events (storm, flood, earthquake, lightning, etc.), fires.
The party affected by force majeure or the unforeseeable event will inform the other if this is possible within 5 working days from the date on which it becomes aware, ATRIUM LABS and the purchaser will then agree new conditions of execution of the contract.
INTELLECTUAL PROPERTY
All elements of the site www.atriumlabs.com whether visual or sound, including the underlying technology, remain the exclusive intellectual property of ATRIUM LABS and are protected by copyright.
Any reproduction, representation, exploitation, rebroadcast in whole or in part, of any content on the site www.atriumlabs.com for any purpose and on any medium is prohibited.
Failure to comply with this prohibition constitutes an infringement that may incur the civil and criminal liability of the infringer.
Any single link or hypertext is strictly prohibited without the express written consent of ATRIUM LABS
PICTURES
The photos on the site are not contractual.
GENERAL PROVISIONS
ATRIUM LABS reserves the right to adapt or modify at any time its Terms and Conditions of Sale, the applicable General Terms and Conditions of Sale being those in force on the date of the order.
In the event that any of the provisions of the contract are declared void or ineffective, in any manner and for any reason whatsoever, it will be deemed unwritten and will not invalidate the other provisions.